Industries We Serve:

Haelan Group was born out of the increasing demand to help the leaders of organizations realign their processes, people and systems to increase revenue and reduce costs, creating reliable and manageable operations. To provide a Customer experience surpassing expectations.

Healthcare

Hospitality

Manufacturing

Chemical

Life Sciences

We help our clients:

 

Improve quality & safety: Projects focus on reducing  acquired conditions during patient stays, improving clinical outcomes and reducing length of stay and successfully transitioning the Patient home or to the next site of care to minimize readmissions.

 

Increase access, capacity & throughput: Supporting the transition from Inpatient to Outpatient care requires significant increases in capacity in ambulatory care and supporting areas to create improved Patient access and greater throughput. Servicing more Patients with the same level of resources reduces cost per statistic and increase revenue.

 

Improve Patient experience: Gone are the days of myopically focusing on Patient Satisfaction during a single care encounter; being superseded by examining the end-to-end Patient experience from need to end of care, across and within encounters.

 

Embed Performance Improvement: Sometimes it’s just better to learn to lead change internally. Haelan has a wealth of experience from hundreds of organizations in embedding PI Programs. From developing the needed leadership and infrastructure, to identifying projects and people to lead them, to passing across the needed skills to perform.

"I do not underestimate that [Haelan] has been a huge asset to this project.  There exists internal dynamics that create a certain amount of tension that interferes with transformation.  But you have been effective in cutting through that; and for that I am ever grateful!! ”

Executive Director - Patient & Community Engagement

Health System

We help our clients:

 

Increase revenue: Projects focus on measures such as RevParIndex, Average Daily Rate (ADR) and Occupancy rates (OCC). Identifying key drivers of market and then developing agile processes to respond creates pull and subsequently better financial performance.

 

Decrease time to market: Projects focus on bringing new properties and franchisees to market quickly, with agility and more consistency. Supporting process improvement such as reducing time to posting inventory on-line or even reducing time to capture photographic image collateral can drastically impact time to market.

 

 

Reduce costs: Projects to lower costs span a broad range from materials and supply costs, balancing staffing with demand and organizational restructuring to back-of-house processes such as the impact of billing errors.

 

Embed Performance Improvement: Sometimes it’s just better to learn to lead change internally. Haelan has a wealth of experience from hundreds of organizations in embedding PI Programs. From developing the needed leadership and infrastructure, to identifying projects and people to lead them, to passing across the needed skills to perform.

“I'd already selected a supporting consultant when we started our Performance Improvement Program journey, but after being introduced to [Haelan] I would never go with anyone else..."

VP Performance Improvement

Global Hospitality Company

We help our clients:

 

Increase revenue: Projects focus on increased unit volume through improved capacity; cycle times, OEE and changeover times in manufacturing; and Customer Service Level from enhanced flow through an integrated supply chain.

 

Reduce costs: Projects to lower the cost per unit span a broad range from raw material supply costs to final product yield, inventory and part count reduction; to support processes such as the impact of billing/shipping errors.

 

Decrease time to market: Projects focus on the R&D Program Management processes themselves; understanding Voice of the Market and Customer, accelerating design and manufacturing ramp-up to volume production.

Embed Performance Improvement: Sometimes it’s just better to learn to lead change internally. Haelan has a wealth of experience from hundreds of organizations in embedding PI Programs. From developing the needed leadership and infrastructure, to identifying projects and people to lead them, to passing across the needed skills to perform.

“[Haelan] did a phenomenal job assisting us on our Lean Manufacturing journey. They worked to educate all levels of the company, advise the executive and project teams on Lean Design, and led projects and programs directly impacting the design of several new products and the processes that supported them. It was a pleasure to work with them and I recommend their work highly."

VP Operations

Global Power Systems Manufacturer

We help our clients:

 

Increase revenue: Projects focus on increased volumes through improved capacity; cycle times, OEE and changeover times in manufacturing; and Customer Service Level from enhanced flow through an integrated supply chain.

 

Reduce costs: Projects to lower the cost per kilo span a broad range from raw material supply costs to final product yield, inventory reduction and write-offs; to support processes such as the impact of billing/shipping errors.

 

Decrease time to market: Projects focus on the R&D Program Management processes themselves; accelerating development on the lab bench, pilot and manufacturing ramp-up to volume production.

Embed Performance Improvement: Sometimes it’s just better to learn to lead change internally. Haelan has a wealth of experience from hundreds of organizations in embedding PI Programs. From developing the needed leadership and infrastructure, to identifying projects and people to lead them, to passing across the needed skills to perform.

“[Haelan] has been successfully providing assistance to my organisation since 2002. They are by far the best consultants I have come across during my career; balancing intellect, business acumen and people skills..."

Global Director Performance Excellence

Fortune 500 Chemical Company

We help our clients:

 

Increase revenue: Projects focus on increased target doses through improved capacity; cycle times, OEE and changeover times in manufacturing; and Customer Service Level from enhanced flow through an integrated supply chain.

 

Reduce costs: Projects to lower the cost per dose span a broad range from raw material supply costs to final product yield, investigations and write-offs; to support processes such as the impact of billing/shipping errors.

 

Decrease time to market: Projects focus on the R&D Program Management processes themselves; reducing barriers to approval and accelerating manufacturing ramp-up to volume production.

 

 

 

Embed Performance Improvement: Sometimes it’s just better to learn to lead change internally. Haelan has a wealth of experience from hundreds of organizations in embedding PI Programs. From developing the needed leadership and infrastructure, to identifying projects and people to lead them, to passing across the needed skills to perform.

“[Haelan] has been a trusted and valued partner in support of our OE Program. Speaking credibly in the language of leadership has helped us bring along all the critical stakeholders and convert many a naysayer..."

Snr. Dir. Performance Excellence

Global Pharmaceuticals Company

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