Industries We Serve
Haelan Group was born out of the increasing demand to help the leaders of organizations realign their processes, people, and systems to increase revenue and reduce costs, creating reliable and manageable operations. To provide a Customer experience surpassing expectations.
What Our Clients Are Saying
"I do not underestimate that Haelan has been a huge asset to this project. There exist internal dynamics that create a certain amount of tension that interferes with transformation. But you have been effective in cutting through that, and for that, I am ever grateful!!”
- Executive Director - Patient & Community Engagement, Health System
“I'd already selected a supporting consultant when we started our Performance Improvement Program journey, but after being introduced to Haelan I would never go with anyone else...”
- VP Performance Improvement, Global Hospitality Company
"Haelan did a phenomenal job assisting us on our Lean Manufacturing journey. They worked to educate all levels of the company, advise the executive and project teams on Lean Design, and led projects and programs directly impacting the design of several new products and the processes that supported them. It was a pleasure to work with them and I recommend their work highly.”
- VP Operations, Global Power Systems Manufacturer
“Haelan has been successfully providing assistance to my organization since 2002. They are by far the best consultants I have come across during my career; balancing intellect, business acumen, and people skills...”
- Global Director Performance Excellence, Fortune 500 Chemical Company
“Haelan has been a trusted and valued partner in support of our OE Program. Speaking credibly in the language of leadership has helped us bring along all the critical stakeholders and convert many a naysayer...”
- Snr. Dir. Performance Excellence, Global Pharmaceuticals Company
We help our clients:
- Improve quality & safety: Projects focus on reducing acquired conditions during patient stays, improving clinical outcomes and reducing the length of stay, and successfully transitioning the Patient home or to the next site of care to minimize readmissions
- Increase access, capacity & throughput: Supporting the transition from Inpatient to Outpatient care requires significant increases in capacity in ambulatory care and supporting areas to create improved Patient access and greater throughput. Servicing more Patients with the same level of resources reduces the cost per statistic and increases revenue
- Improve Patient experience: Gone are the days of myopically focusing on Patient Satisfaction during a single care encounter, being superseded by examining the end-to-end Patient experience from the need to end of care across and within encounters
- Embed Performance Improvement: Sometimes, it’s just better to learn to lead change internally. Haelan has a wealth of experience from hundreds of organizations in embedding PI Programs. From developing the needed leadership and infrastructure to identifying projects and people to lead them to pass across the needed skills to perform
